01
Stop wearing a loose stone
If a stone moves, clicks, or catches, store the piece safely and avoid further wear until it is inspected.
Prong care · Houston
Worn prongs deserve attention before a stone is lost.
A catching, flattened, or broken prong can leave a stone less secure. Bring the piece in for an inspection before continuing to wear it.
02
Inspect the full setting
One visible problem can be part of broader wear. Ask us to look at the surrounding prongs and setting.
03
Understand the repair
Discuss the proposed work, appearance, estimate, and expected timing before leaving the piece.
Before you bring it in
A little preparation. A clearer conversation.
No need to diagnose the problem yourself. These details help us understand the piece and what you want to change.
Bring the whole piece
Include a broken clasp, loose stone, extra watch links, or any other parts you still have.
Tell us what changed
Point out the fit, damage, or finish that concerns you. Mention previous repairs or treatments if you know about them.
Ask before you decide
Discuss the proposed work, total estimate, expected timing, and whether a specialist is needed before authorizing service.
Do I need an appointment?
Walk-ins are welcome during store hours: Monday through Saturday, 10 AM–6 PM. If you’re making a special trip for a particular piece or service, call (281) 955-6855 first.
How much does jewelry cleaning or repair cost?
The price depends on the piece, its condition, and the work needed. Bring it in and ask for an assessment and estimate before authorizing a repair.
Can every piece of jewelry be polished?
No. The appropriate treatment depends on the metal, gemstones, finish, and condition. Delicate, plated, antique, or damaged pieces may need a different approach. Ask us to take a look first.
Can you fix my watch while I wait?
Timing depends on the watch and the service. Call ahead or bring it in; we’ll discuss what’s needed and the expected timing. Same-day service isn’t guaranteed.
A little closer than you think
Come in.
Make it personal.
Try on something new. Bring back an old favorite.
Let’s start with a conversation.
Premier Jewelers Hoang Vi
12264 FM 1960 Rd W, Suite AHouston, TX 77065
- Monday–Saturday
- 10 AM–6 PM
- Sunday
- Closed
Walk-ins welcome. Call ahead for a specific piece or service.
Houston, Texas · 77065
Find us on FM 1960
12264 FM 1960 Rd W, Suite A, Houston, TX 77065
Premier Jewelers Hoang Vi
12264 FM 1960 Rd W
Suite A · Houston
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